Noticeboard

Coronavirus

Have you been to a affected place in the last 14 days

or

had contact with somebody with Coroavirus

AND

do you have any of these symptoms?

COUGH / FEVER / SHORTNESS OF BREATH

If yes, to protect yourself and others please go home and call NHS 111 for expert advice.

DO NOT ENTER PILGRIMS WAY SURGERY

Find out more at nhs.uk/coronavirus


Face masks / Facial coverings

Face masks / Facial coverings are now Mandatory in most public areas. We understand some patients will be anxious about wearing a mask especially if you have breathing difficulties.

Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings.

In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24 July 2020.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

Some transport providers are providing evidence of exemptions themselves, see for example this information from First Bus and Arriva.


The prescription Ordering Direct (POD) service across Kent and Medway is closing on 31st January 2022

Since the service began, more efficient technology has been developed that allows patients to order their medicines securely online via the NHS APP or other NHS login supported platforms.

Repeat Prescriptions


redpills1

If you do not have access to online services you can also order your repeat prescription directly through this site. Click on the link above and complete the simple registration form. Please telephone the surgery after 48 hours to see if it is ready.

We need 48 hours notice to prepare a repeat prescription.

You may also call the surgery after 2pm each day to request your repeat prescriptions or pop into the surgery.

Alternatively if you provide a stamped self addressed envelope we will post the prescription back to you as soon as it is ready.


 We are now offering  telephone consultations only from 8am-12am daily to speak to a GP/Nurse/Paramedic Practitioner



*IMPORTANT* NHS Health Screening Check - Find out more by clicking on our "NHS SCREENING SERVICES" tab on the right hand side menu for details on Cervical, Bowel & Breast screening services. 

DOWNLOAD THE "HEALTH HELP NOW" APP available for android and smart phones or go to

http://kent.healthhelpnow-nhs.net/privacy-policy/ 

Did we do something right?

Visit the NHS Choices website and let us know!


Pilgrims Way Surgery will be closed on the following dates/times:

Please see 'When we are closed' tab for further information on who to contact when we are closed.

Call 999 in an emergency. Chest pain and / or shortness of breath constitute an emergency.

February 2022

22nd February 1300-1830 (Protective Learning Times)

March 2022

23rd March 1300-1830 PLT (protected learning times)

May 2022

19th May 1300-1830 PLT (protected learning time)

June 2022

14th June 1300-1830 PLT (protected learning time)

July 2022

14th July 1300-1830 - IN HOUSE TRAINING

September 2022

20th September  1300-1830 PLT (protected learning time)

October 2022

13th October  1300-1830 PLT (protected learning time)

November 2022

22nd November  1300-1830 PLT (protected learning time)


 

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have set up a  patient representation group so that you can have your say. We ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.  We also meet every two months at the surgery to discuss matters in person.  The Practice Manager and one of the Partners will be present at these meetings.

We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

We also meet as a group once every two months and have elected a Chairperson and Secretary who are patients of this practice. 

You are welcome to participate at any level. 

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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